Fix is to use active mode
I got this error
11:59:41 Command: CWD /var/www/drupal-stg2.rschooltoday.com/httpdocs
11:59:41 Response: 550 Can't change directory to /var/www/drupal-stg2.rschooltoday.com/httpdocs: No such file or directory
11:59:41 Command: PWD
11:59:41 Response: 257 "/" is your current location
11:59:41 Command: TYPE I
11:59:41 Response: 200 TYPE is now 8-bit binary
11:59:41 Command: PASV
11:59:42 Response: 227 Entering Passive Mode (192,168,1,230,84,110)
11:59:42 Status: Server sent passive reply with unroutable address. Using server address instead.
11:59:42 Command: MLSD
12:00:02 Error: Connection timed out
12:00:02 Error: Failed to retrieve directory listing
How to fix
In FileZilla, click on Edit | Settings.
Under Connection, click on FTP and choose Active as the Transfer Mode.
Under Connection, under FTP, click on Active mode and choose “Ask your operating system for the external IP address” (the default setting).
Under Connection, under FTP, click on Passive mode and choose “Fall back to active mode” (this is an optional setting).
Hope this helpful